”I am very proud to say Olivia did an outstanding, exceptional job. Her charisma, professionalism, her eagerness to learn about our company standards and etiquette was beyond prefect. She held a bright smile all day and was genuinely interested in welcoming and caring for our guest. After the chocolate, she helped with handing out cappuccino. I would like to highlight a particular observation. I helped her with making a cappuccino. Upon delivering it, the client was on another floor. She then began to hand out water. The associate requested to get the beverage and move it to the main floor. Instead of moving the same beverage to the desired area, she took it upon herself to make a fresh new cappuccino. This touched my heart. Such gestures is precious and exemplary.”
